What I learned from Steve Jobs’ biography

I’ve jut finished reading the biography of Steve Jobs by Walter Isaacson. It’s a good read about the man who built and rebuilt Apple.

This post won’t try for any deep insights, no “he was a brilliant but flawed individual, blah blah blah”. It’s merely intended as a small list of key lessons from a successful dude.

  • A closed system may be a better enabler for creativity, connected experiences and a better all-around product for users
  • A players don’t like to work with B or C players. Only hire A players and get rid of the rest.
  • Face to face interaction and tight co-location can lead to serendipitous discoveries
  • integrated operations are very important in helping the company operate as a unit. Pillars block teamwork. Avoid the mistake Sony made with the iPod.
  • you can and should have vigorous arguments with people
  • don’t be afraid of starting over, of throwing away something that is stopping your product from being great
  • there is no such thing as a single person having all the ideas.
  • give credit, people hate having their ideas stolen or credit taken for them
  • you aren’t Steve jobs. You can’t get away with shouting at people.
  • being honest gets you a better outcome
  • don’t forget or ignore your family
  • better to be the one who breaks the model and leads from the front than the one who plays catch up
  • creativity is a discipline too. It takes hard work.
  • Users appreciate a great experience.
  • Simplify ruthlessly
  • You must have end-to-end elegance in design.
  • You get great value in automation and automated logistics (e.g. iPods have 2 days of stock, cut down from 3 months) which saves them millions
  • the boss can be wrong and needs you to argue with him/her

There may be others, but that’s a decent list of learning points.

By admin on August 27, 2013 | Strategy | A comment?

Five star service is…

…when you show up at the coffee shop in the morning and your regular joe is ready before you get to the front of the line.

Thanks coffee lady! (I go to Nero)

By admin on March 17, 2008 | Code, Design, Service, Strategy | A comment?